The short summary is that no new items were restored, and she provided commentary on the comments from her first video.
That Blizzard hasn't provided any communication on this issue isn't surprising to me, because a huge monolithic corporation --Bobby Kotick's version or Satya Nadella's-- has other things to worry about if the contract doesn't call for their explicit attention. Put another way, the people who lost items are too small in stature for Micro-Blizz to care*, and it also wouldn't shock me if Blizz never bothered with a proper restoration because that cost money (in terms of people and space).
The longer this has gone on, the more it seems to me that changes under the hood that led to the deletion of massive amounts of items from some guild banks was actually a data wipe; items that were no longer in the game or may have had some potential data corruption from years of activity were simply removed, and that was that. I've seen "database cleanups" that have had this sort of effect before, particularly on unstable databases. At those times, you have to do a manual dump of the database contents and potentially clean up the database by hand. It is by far a miserable task, but cleaning up a database like this is something that ought to be done. It will take a ton of time, but there also needs to be a full amount of transparency involved with the customers (us).
I'd actually respect Blizzard a lot more if they were up front about what they were doing instead of this whole "too bad, so sad" non-response after items were removed. If the answer to "fixing" the data meant removing all the items from a guild bank into a temporary guild bank and then putting items back into a rebuilt guild bank to fix any potential corruption, that should have been done.
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Oh, and once again, a Season of Discovery rollout affected Classic Era. As of a week ago, all of our bars were reset, so you have to go back into every toon on settings and re-enable your action bars.
One of my WoW friends was in Blackwing Lair on Thursday night, and the drakes in there were massively bugged. They hadn't wiped to them in ages, and yet they kept wiping due to wonky drake behavior. I didn't get any real details other than "this crap sucks!", but let's say she's not a fan of SoD impacting Era's raids.
And some pull down menus, like that found on your toon to reset a dungeon, have that table's font and font size absolutely huge compared to the rest of the UI. Given that Blizz has implemented "some changes" into Era in the past few months, I'm not confident that this will ever get resolved.
*If you think that if you were a larger customer you'd get better customer service, well... Let's just say that some Fortune 500 companies are beginning to discover that Azure Cloud and AWS don't really give a crap about any special services for them, unlike when they might have gotten that extra service in the past from outsourcing firms that had their own datacenters.
EtA: I meant to write action bars. Corrected.
I suspect it is an issue of data corruption. The dragon scales Kurn mentions are still obtainable from Chromaggus (I just skinned him to check), plus all the ones mentioned are still in my little personal guild bank. Absolutely infuriating, but likely due to some sort of heisenbug. Though the programmer in me wonders why they can't load up a copy of the pre-launch guildbank databases and run a comparison against the new version. I mean, I do hope that they had those backups before running a conversion...
ReplyDeleteOh, thanks for the notice about the action bars. I logged into my Classic Era characters and reenabled all of them. I don't play them that often, but it is good to have them ready to go without potentially seeing unexplained behavior. That SoD affects the other versions of Classic Era isn't surprising since Blizzard seems to be pushing a unified client for things as much as possible. Sensible for a development perspective, but annoying from a player view when you get these bugs.