Showing posts with label complainers. Show all posts
Showing posts with label complainers. Show all posts

Wednesday, April 23, 2014

You Know What They Say...

Given my years as a parent, I've become accustomed to the psychotherapist part of the job.

You know the drill: somebody is saying something and whatever it is is blown out of proportion. Or that there's an excessive amount of interpretation in what seems to be a simple oversight or mistake (like so-and-so not calling ALL DAY*). Or that intentions aren't perfectly clear, and I have to divine them.

If I charged by the hour for advice, I'd be a rich man.**

But one of the things I'm fond of saying when talking about friendships is the line "If you want a friend, be a friend." Don't assume that people can read your mind and understand that you're a good friend; you have to show them friendship, make that leap of faith, if you want to make that connection.

I was reminded of that the other day in SWTOR.

***

I'd made a point of bringing the Old Man to the end of Chapter One of the Smuggler story for two reasons: so I would be far enough ahead in level to help out the kids with their own toons whenever they asked, and so that I could watch the end of Chapter One again.*** However, my push to do that meant that I had a bunch of quests left over to work on.

Yeah, I know I could simply dump them, but I've got a bit of completionist in me, so off to Alderaan I went.

There, I found someone asking in Gen Chat "LFG Red Handed". I looked at the time I had free to goof around in game and decided to go ahead and whisper for an invite. I got one back almost immediately and joined the leader at Panteer Castle. The third member of the group, a Trooper, was finishing up his class quest on Alderaan and said he'd join us shortly.

So we waited.

And waited.

And killed a bunch of mobs and waited.

Finally, the third guy finished up his quest and asked where we were. "At the castle at the end of the map," I said.

Then the trooper dropped group.

"Shit," the leader said. "I've been trying to finish this Heroic for days and have had no takers."

"Well," I replied, "We're both OP for Alderaan right now, so let's try to two man it. I'm specced DPS, but I can heal in a pinch."

So we trotted off and made an attempt at 2-manning the Heroic 4.

Some Heroics you can solo if you've the right class combo, and others you have to wait until you no longer take damage to solo it. In retrospect, I suppose a stealth toon such as a Jedi Shadow or a Scoundrel (such as the Old Man) could solo Red Handed, but at the time I was thinking more along the lines of CC and healing. It wasn't a given that we would be able to finish this Heroic fighting our way through it, even though the odds were in our favor with the leader being an L37 Jedi Guardian. He may have been L37, but he was still geared with Alderaanian gear, and in SWTOR gear > levels.

But after about 40 minutes of grinding our way through, we finished.

The Guardian was ecstatic. "If you need anything --anything at all-- just let me know. You have no idea how long I've been waiting to finish this."

I assured him I was fine, but let me know if he needed an assist in the future.

***

Then, with some really old Taris Heroics still smelling up my quest list, off to the plagued planet I went.

When I arrived, I pretty much expected to blow through the Heroics, collect a few badges, and clear on out. However, Taris chat on the Republic side (and Balmorran chat on the Imp side) is often quite active with interesting discussion topics. Tonight's was no different, and centered on Heroics. Or rather, the lack of available bodies to run Heroics.

"It used to be that you had no problem getting a group together, but nobody ever responds to LFG requests these days," one person complained.

"Yeah, it seems that nobody gives a shit anymore," another added.

Properly shamed, I piped up that I'd be willing to assist if someone needed help on some Heroics, as did a few other people.

I ended up spending the rest of the evening running Heroics on Taris, such as Fall of the Locust, Knight Fall, and Fallen Stars. Since I far outleveled the content on Taris, I ended up tanking just because it was the right thing to do.

***

You'd think that after the griping in Gen Chat I'd feel a bit of resentment to having been railroaded into helping out with Heroics, but you know, I really didn't mind. I could have just blown it off as so much bitching, done my thing, and left. But really, what would that accomplish? That people shouldn't complain and just suck it up, just because that's how MMOs are?

Or is it that people want to play MMOs because of that middle "M", the "multiplayer" part of an MMO, and get disillusioned when most other people couldn't be bothered?

Remember when Blizz removed most group quests in WoW when Cataclysm dropped? Remember the bitching in the blogosphere about how Blizz is removing all group content out in the world? Perhaps Blizzard recognized that people weren't interested in questing group content, and decided to acknowledge what people were really doing in-game? That to a lot of people, the multiplayer part of an MMO resides in LFR, LFD, BGs, and guild stuff? That getting together and running a group quest was passe in an era where you could hardly find anybody else in the zone you were questing in?

But that's the thing: is it the game that dictates the behavior, or the behavior that dictates how the game is developed?

Rift operated --initially, anyway-- on the premise that they wanted to be even more WoW than Wrath-era WoW was. GW2 emphasized dynamic in-zone group content to generate multiplayer interest. Age of Conan simply made the mobs so hard that it was difficult to finish a questline in a zone without grouping up. SWTOR made group content optional with the Heroic group quests, but encouraged a culture of grouping using Gen Chat.

But what have they accomplished? Becoming niche games compared to WoW? Or have they attracted the players they wanted to attract?

That brings me back to SWTOR and Heroics.

Perhaps the complainers in Taris were right, and that the game was changing and becoming less multiplayer friendly. If so, we as players have a choice: we can tacitly accept the changing nature of the game and just live with it, or we can do something about it. We can be active, help out with groups, and get involved. We can help to make the game the way we want it to be.

If you want to have a friend, be a friend.




*And tell me, you read that with an overly exaggerated voice, didn't you?

**Well, given that they'd be paying me in my own money, I wouldn't be rich, but it's a nice sentiment.

***SMUGGLER SPOILERS (you have been warned): Nok Drayen is totally Machiavellian and totally ruthless, and I'm glad that Risha had ten years away from him to grow as her own person. I respect her far more than I ever could Nok or his ancestor (who set the damn ship in the Long Shadow in the first place).

Saturday, July 7, 2012

On Mists and 'The Smart Kids'


Anne Stickney stirred up a bit of a hornets nest with her post on WoW Insider The Smart Kids -- Or Why Cataclysm Failed to Impress.  Her points about the complaints with Cataclysm --that it was not what we thought we wanted-- struck a bit of a nerve with people.

I can't say I disagree with her assessment that people thought they wanted one thing, such as a revamped Old World, and it turned out that they really wanted was something new and innovative.  However, her assertions that Mists has what will cure the complainers' ills has me raising an eyebrow in skepticism.

One thing that I have to point out is that the beta people say the stuff about Mists that they were saying about Cata:  how great, new, and interesting it is.  Remember how people got excited about having to work in the new instances, and how they made you use CC, etc. etc?  Well, that excitement didn't last long in Cata, and I don't expect it to last long in Mists either.

Blizz doesn't want to sit on its laurels, because pleasing only the complainers is a reactionary thing.  They want to grow beyond 10 mil subs, but the problem is that gaining new subs is becoming more and more difficult.  To a new sub, Pandaria is all about the endgame, because they have to go from L1-L85 just to get to Pandaria.  Want to start as a new sub with a Pandaren?  It's going to cost you, because you have to buy the whole shebang.  (Yes, Blizz does specials, but if you don't know someone who plays, then Blizz' specials are an unknown item.)

If Blizz pleases only a portion of the playerbase --like they did in Cata-- they'll be hard pressed to stand still.  The race to L90 is already being plotted out, and the talent changes haven't exactly put the theorycrafters out of business, either.  Pet Battles will keep theorycrafters busy as well; anybody who watches games of MtG in action knows that Magic players (and their Pokemon kin) are out for blood.  Before I hear someone tell me that "Oh, but it's all about FUN!", I'll say this:  are you nuts?  Don't people remember the Beanie Baby craze, where collectors when absolutely bananas over those stuffed animals?  I've seen how obsessive collectors can be --just go to a flea market and watch the sideshow-- and Blizz could be unleashing something they did not intend by mixing theorycrafting with pet collecting.

What I'm saying is that Mists isn't going to be a panacea.  It's going to have good points and bad points, and there will be unintended consequences of actions.  Take LFR for instance.  LFR is going to have a much larger impact on Mists than it did on Cata, and its mere presence will cause people to burn through endgame content more quickly than ever before.  So, while there may be more endgame content at launch, Blizz may find people complaining that they're bored just as quickly as with Cata.

Blizz is also a business, so they're going to make some decisions on economics rather than pleasing the player base.  Just because WoW is raking in cash doesn't mean that Blizz is not under pressure from Activision to increase profits.  If there's one rule of today's Wall Street, it's what have you done for me lately.  "Oh, that's great, you brought in $XXX this year.  But that's the same as last year.  Where's the growth potential?  Why haven't you increased subscriptions?  What is your plan to expand into the high growth Asian market?  How are you keeping your costs down?"

When viewed through the lens of the 'smart kids', as Anne did, I really don't see any other MMO that would cause the 'smart kids' to leave and stick with, because the EQ/WoW/standard MMO model is still the dominant form out there.  Perhaps if they wanted a true challenge, there's EVE Online*, but really, it's easier to complain than to actually try something different.



*The Secret World holds some promise of breaking the traditional mold, but it's still too early to tell.