Basically, Blizzard hasn't done much of anything, despite Kurn trying to stir the pot to at least get some visibility on the matter. She's also tried to get some visibility by going to Bellular Gaming, Wowhead, and Blizzard Watch (among other people) without so much as even an acknowledgement response. Blizzard saying nothing I pretty much expected --anybody who has had to try to navigate Microsoft's helpdesk knows how frustrating that can be-- but I at least expected better from Michael Bell and Blizzard Watch.
The Retail WoW community in general has collectively shrugged and moved on in the same way that people not directly affected have moved on after Hurricane Helene and Hurricane Milton.
Other than that, I don't have much to add. I guess there's a big patch coming up in the next day or two which also includes some changes to the banks, so... Uh, good luck with that.
So basically there was a global guild bank database wipe/glitch and they are not even adressing it? What is this, a new Chinese MMO fresh out of beta? :D
ReplyDeleteIt didn't hit all guilds --if it did it'd likely be on the front page of major news websites-- but it hit just enough people that it wasn't rare, either.
DeleteI'd imagine that if it hit one of the guilds who were pushing for World First it would have been a huge PR disaster for Micro-Blizz, since they put far too much emphasis on designing for and fawning over those top guilds in the game. However, that didn't occur, so Micro-Blizz is likely going to pretend nothing happened and will simply ignore it. In that respect, Blizzard has simply caught up to Microsoft's own modus operandi when there's problems with Windows or Office (or Azure Cloud Services, for that matter).
Just to clarify, while Microsoft behaves with a general /shrug about their cloud services a lot of times, Amazon is no customer support darling with their AWS cloud services either. Both of them are happy to take your money, but when you need support there's frequently none to be found.
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